There are two distinct membership offerings — Daily Stock Update & Hot Pick Alert.

Once you are signed up, you can login with your e-mail address and password to view the current portfolio recommendations. Remember, if you have signed up for the Daily Stock Update only, you will be able to view that portion. If you have signed up for the Hot Pick Alert, you will be able to view the Daily Stock Update as well. We highly recommend you do additional research prior to following any of our recommendations. We discourage you from buying any stocks based only on our recommendations. Do additional research. Remember, we are not licensed investment advisors and our portfolio is hypothetical.

Check to make sure you have entered the correct email address. Also, it is possible your ISP (Internet Service Provider) is blocking our emails. If you are having trouble with a particular email address contact us with an alternative email address through our contact page so we can be made aware of the problem as quickly as possible. We cannot contact you without an email address that receives our emails.

We send out both versions at different times but always before the opening of the market. The most common problem with non receipt of emails from us is related to ISP filters, SPAM reduction settings and e-mail settings. Check with your ISP (Internet Service Provider) for help. In the meantime, the Daily Stock Update & Hot Pick Alert are available on the website.

Your membership is renewed on the basis that you originally signed up for. As an example, if you have signed up for a Bi-Annual membership, your membership will renewed in that same manner.

ALL SALES ARE FINAL.
NO REFUNDS.
Once you are signed up, you are obligated for the term you initially chose. We are not able to offer refunds. Sorry. A copy of the policy and member agreement is on file with our credit card entities.

To cancel your membership, go to the Member Log-In area and simply click on "Cancel My Account". It's very simple. You must cancel your membership 5 business days prior to the end of your paid term. Remember, there are no refunds. An e-mail confirming your cancellation will be sent. Regardless of why you are cancelling, we want any cancellation request to be EASY.

To make any changes in your membership, simply go the Member Log-In area and make the appropriate changes once you sign in.

To change your e-mail address or password, simply go the Member Log-In area and make the appropriate changes once you are signed in.

Only one e-mail address is permitted per paying member. A member subscribing to the Hot Pick Alert must have both the Hot Pick Alert and Daily Stock Update sent to the same e-mail.

You can contact us at using our contact form with any questions, concerns, or inquiries.

Due to the nature of our online operations, we are not available by phone. Please e-mail and we will respond as quickly as possible.

The previous and current day's Daily Stock Update and Hot Pick Alert are available on the website. Archived Daily Stock Updates and Hot Pick Alerts are not available.

The Daily Stock Update caters to average investors looking for ways to educate themselves about portfolio management and individual stocks. It is sent prior to the opening of the market. The Hot Pick Alert caters to more advanced investors and those who have a higher tolerance of risk. This is popular with day traders and those who are looking for quick gains on stocks. Those who subscribe to the Hot Pick Alert also receive the Daily Stock Update. The Hot Pick Alert is also sent prior to the opening of the market.

The answer to this is clearly NO. As we have said in the past, the "big boys" on Wall Street have a clear advantage over the "little guy" out there. We simply do our best to educate, hopefully entertain, and provide food for thought about ways to stay "ahead of the pack." You should not rely on the information or opinions found on our website or as part of any of our offerings. Use the information as starting points for doing independent research on companies and investing techniques. You are responsible for your own investment decisions. If you do not accept this responsibility for yourself, then you should not be using ExchangeAlert.

First, we do our own independent research from a wide variety of sources. We talk to traders, investment professionals, analysts, and follow the financial news with a religious zeal. We consider rumors, logical conclusions, market direction, company capitalization, P/E's, and chart movements. We do considerable work examining companies and their valuations, strategic positioning and where the particular industry appears to be headed. We watch management closely, we learn about management teams and how they operate in their particular company. We look for efficiencies and inefficiencies. We consider trading programs and algorithms as a means of comparison. Simply put, we use every possible tool we can to make what we feel are shrewd picks. We do not disclose to anyone the specific method(s) we have used to pick a particular stock. We offer a brief explanation to our subscribers on each recommendation with no further comment. All of our members are treated equally and everyone is receiving the same information.

Only one e-mail address is permitted per paying member. A member subscribing to the Hot Pick Alert must have both the Hot Pick Alert and Daily Stock Update sent to the same e-mail.

Both the Stock Market Update & Hot Pick Alert will have the information on what the recommendations are related to buying and selling.

The answer to that is clearly NO. That is also clearly against the strict guidelines of the SEC. We do not have any special relationship with any of the companies we recommend. Most of the stocks we follow/recommend are large capitalization stocks. We definitely DO NOT follow or recommend any penny type stocks. We are there for our members and nobody else.

In both our Daily Stock Update & Hot Pick Alert, we normally work with 10-15 stocks in each and follow them very closely.

We like to see approximately 25% of investment capital held in cash. In volatile markets, a higher percentage makes even more sense as it will allow for more buy in opportunities during market declines.

Simple. We calculate the gains and losses each month in our "sold" portfolio, and divide that number by the total sold. As an example, if we sold Google (GOOG) for a 10% gain, Apple (AAPL) for a 10% gain, and Yahoo (YHOO) for a 4% loss, we would have a combined percentage gain of 15%. 10 + 10 - 5 = 15. Divide the 15 by the 3 companies and you get an average gain of 5% . We do not include commissions in our calculations and all stock positions are treated as equal value, regardless of whether the stock is a $10 stock or a $100 stock. In our calculations, a 10% gain on a $10 stock is the same as a 10% gain in a $100 stock. We keep it as simple as possible and bear in mind that the portfolios we present are hypothetical in nature. None of the portfolios are "live" portfolios where actual trades are taking place.

Hot Pick Alerts are designed for more active traders and day traders that have significant experience buying and selling stocks. Since many gains are taken "quickly", we report results on whether or not the trade ended profitably rather than an actual percentage number. Many of our members use trailing stops to protect their gains while holding on to the stock in hopes of larger gains. Thus, the actual percentage results will vary for individual members. Our goal is to pick stocks that we believe have potential for quick gains of 10% . Sometimes it will be a little more, sometimes a little less.